Terra Firma Group's property management assignments involve a variety of property from major CBD office buildings with national and international tenants to industrial warehouse properties.

A full service property management approach, involving a high level of interaction and rapport with tenants, and regular property inspections, has resulted in particularly high tenant retention (measured on renewals at lease termination date). Rental growth well in excess of market average is achieved on most rental reviews - in almost all cases without recourse to arbitration.


The Company's volume of portfolio management (averaging in excess of 200 properties over the last 5 years) provides all clients with significant purchasing advantages for service and maintenance contracts, and most operating expenses.

The Company has also established a first rate record with insurance underwriters and due to the volume of business represented by our clients' portfolios, we regularly demonstrate our ability to obtain cost effective premiums.

Our Facilities Managers, with specific skill sets including Mechanical Engineering, focus on the day to day running of each property, allowing the Property Manager to focus on leasing, renewals and reviews.

We also retain an after-hours service and do not out-source to a third party. This ensures our clients and tenants alike, receive fast, accurate service when needed by our experienced team who know the properties and tenants well.

Meet the Team

Email Tony  Tony Dawson, Senior Property Manager | 021 943 022

With over 20 years of property management experience, including 12 years with Terra Firma Group, Tony is responsible for property management for our key clients including the Golden Key New Zealand portfolio.

Email Jonathan  Jonathan Barrell, Senior Property Manager | 021 324 903

The South Island portfolio is managed by Jonathan Barrell. With 13 years of experience in Property Management, Jonathan has managed a wide variety of assets for clients over the years.

Email Heidi  Heidi Lee, Property Manager | 021 344 761
After joining Terra Firma Group over 6 years ago, Heidi has quickly absorbed the knowledge of our senior team members. With strong interpersonal skills and an ability to work in a range of demanding situations she develops rapport with tenants and contractors alike.

Email Reynaldo  Reynaldo Samson, Senior Facilities Manager | 021 569 120

Reynaldo has an engineering degree and several years’ FM experience, including 5 years as a Facilities Manager at MIT. His expertise is proving to be of great benefit to our clients.

Email Erika  Erika Santiago, Facilities Manager | 027 560 9494

Erika joined our team after 7 years at CBRE Singapore (most recently focusing on the Credit Suisse account), bringing with her a wealth of corporate experience.

Email Brad  Brad Wu, Business Administration Manager | 027 296 5088

Brad has recently joined our team after 4 years at Auckland Distract Health Board as part of the operation management team, bringing with him a wealth of operation and administration experience.